Museum Gallery Group Tours

Important Notice: Due to high demand, group tour availability is limited, and response times may be longer than usual—we appreciate your patience and understanding. If you have already confirmed your tour and need to modify, cancel, or have any questions about your visit, please contact the tour coordinator or the museum directly.

Explore the rich history and culture of Japanese Americans through our engaging group tours at the Japanese American Museum of San Jose. Perfect for schools, community groups, and organizations, our docent-led tours offer a deep dive into the exhibits and stories of the Japanese and Japanese American community’s heritage. Whether you’re visiting with a small group or a larger party, we tailor each tour to provide an educational and memorable experience. Request your group tour today and embark on a journey through history!

Due to limited docent availability, priority will be given to schools.

To learn more about our tour policies, please read our JAMsj Tour Policy and Information Sheet and take a look at our Tour FAQs.

Group Tour Admission

Adult / Chaperone (Age 18 - 64) : $15 per person

Student*: $10 per person

Educator : $10 per person

Senior (Age 65+): $10

Youth (Age 6+) : $10

Children (Age 5 and under)**: $0

Current Museum Members: $8

Title One Schools may apply to waive tour fees
Please pick “Title One School” on the request form

*Each school tour group must have at least one chaperone for every 10 students.

**Our group tours are generally designed for an audience of 4th grade and older and are not recommended for groups of children younger than 8 years old.

For Institutional Members: kindly indicate this on the request form.

Standard Group Tour

Please pick a tour by the size of your group

● Small group tour | up to 10 visitors

• Available 4 weeks in advance

• 1 Docent-guided Museum tour

• Thursday to Sunday, 10 AM to 12 PM (up to 2 Hours) include Q&A session with Docent and Bathroom Break

• Please pick your tour request date from our available calendar (Click the button below)

• Please note that submitting the JAMsj Group Tour Request does not confirm nor guarantee your tour.

● Medium Group Tour | Up to 20 visitors

• Available 4 weeks in advance

• 2 Docents-guided Museum tour

• Divide your group into two. Each group will be assigned one docent.

• Thursday to Sunday, 10 AM to 12 PM (Up to 2 Hours) include Q&A session with Docent and Bathroom Break

• Please pick your tour request date from our available calendar (Click the button below)

• Please note that submitting the JAMsj Group Tour Request does not confirm nor guarantee your tour.

● Large group Tour | Up to 30 visitors

• Available 4 weeks in advance

• 3 Docents-guided Museum tour

• Divide your group into three. Each group will be assigned one docent.

• Thursday to Sunday, 10 AM to 12 PM (Up to 2 Hours) include Q&A session with Docent and Bathroom Break

• Please pick your tour request date from our available calendar (Click the button below)

• Please note that submitting the JAMsj Group Tour Request does not confirm nor guarantee your tour.

For More than 31 Visitors Group

CUSTOM GROUP TOUR

● Custom group tour | more than 31 visitors

Please note: A $60 setup fee applies in addition to our standard Tour Admission.

• Must be requested at minimum of 6 weeks in advance

• Up to 3 Docents

• Guided Museum tour and Japanese American History Presentation

• The group will be divided into two. The first group will begin with a docent-guided museum tour. The second group will attend a history presentation. Midway through the tour, the groups will switch.

*This arrangement accommodates the museum galleries' capacity and provides visitors the best listening environment. We appreciate your understanding.

• Monday - Wednesday, 10 AM - 5 PM (Tour should be concluded by 5 PM)
  Thursday - Sunday, 10 AM - 12 PM

• Up to 2 Hours Tour and Presentation or Self-guided Japantown Walking Tour, including Q&A session and Bathroom Break

• Please prepare the first and second request date.

• Please note that submitting the JAMsj Group Tour Request does not confirm nor guarantee your tour.

Custom Museum Experience

Tailor your museum experience with a custom activities and tours, designed to focus on your group’s specific request!

Please note: A $100 setup fee applies in addition to our standard Tour Admission.

• Available at least 6 weeks in advance

• You can reserve outside our standard group tour hours

  • Monday - Wednesday: 10 AM - 5 PM (Tour should be concluded by 5 PM)

  • Thursday - Sunday: 10 AM - 12 PM, 4 PM - 5 PM

  • Outside of available windows above: Please contact tour coordinator.

• Customize the length of your tour to fit your schedule.

• Mix and match the activities to create your ideal tour.
  For example:

  • Docent-guided Museum Tour

  • Self-guided Japantown Walking Tour

  • Japanese American History Presentation

  • Packing Experience Workshop

  • Name Tag Making Exercise